We offer Qube! support in three different time zones: HAST (Hawaii-Aleutian Standard Time), GMT (Greenwich Mean Time) and PST (Pacific Standard Time)
This app will allow a support engineer to screen-share to your desktop.
This QuickSupport app is a PipelineFX-branded Teamviewer client which requires no installation, firewall configuration, special privileges, and can be run directly from the download, then deleted after the remote support session.
If you have security concerns, please note that our support personnel won't be able to access your system unless you provide a sessionID and password that will display when you start the QuickSupport application, and it will generate a different password each time it's run.
PipelineFX is the only company to offer online and on-site consulting and training for your render farm management pipeline.
PipelineFX Maintenance & Support includes software updates, all new versions, bug fixes and technical support by our Helpdesk and development staff. Your purchase of annual maintenance & support entitles you to these services for the term of the contract.