Support

QUBE! SOFTWARE TECHNICAL SUPPORT

Your purchase of software subscription for Qube! entitles you to a number of ongoing support services for the term of the contract including:

Major releases
Intermediate releases
Technical Support Forum and Knowledge Base
Email support: support@pipelinefx.com
Helpdesk support: http://pipelinefx.zendesk.com

Qube! Documentation

New Online Documentation site

Information

Technical Support Forum – Join to search and post on current Qube! topics
- SimpleCmd Forum – Download and Share new application integration
Applications List – List of Jobtypes for supported Applications
Qube! Knowledge Base - Answers to technical questions
Technical Specs – List of platform and API support
PipelineFX Tech Tip Archive – Archive of helpful “tech tips” for customers
Contact Pipelinefx Support – Contact us and submit a support case to our Helpdesk

Videos

Qube! on YouTube

Whitepapers

Tuning For High Performance (pdf) – a whitepaper on tuning the Qube Supervisor and MySQL database for enhanced performance.

Twitter: pipelinefx

PipelineFX CEO discusses Siggraph on POST Magazine PODCAST ttp://tinyurl.com/d7vs5ba #pipelinefx #siggraph #rendering 06:09:55 PM August 21, 2012 from web
PipelineFX adds easy access to desktop CPU cores with the introduction of QBLocker. #SIGGRAPH2012 09:02:46 PM August 08, 2012 from HootSuite
Our Birds of a Feather talk is today at 1:30pm in Room 402A. Discussing ins-and-outs of successful render pipelines. #SIGGRAPH 2012 05:32:10 PM August 08, 2012 from HootSuite
Render farm management on-the-go. PipelineFX releases Qube! MobileView app. Manages and monitors your rendering from anywhere. #SIGGRAPH2012 08:02:46 PM August 07, 2012 from HootSuite
@RivalMyDesign here is a link to the images http://t.co/HpEK9C1n & link to the release http://t.co/n8avXqAe Enjoy! 05:38:20 PM August 07, 2012 from HootSuite in reply to RivalMyDesign

EDU Burst License Program

PipelineFX Education Customers on subscription can double their current license capacity at no additional charge, up to twice a year. Schools can choose between a one month burst that will start at the beginning of a selected month and a 30-day burst that begins on a date of their choice. Schools that would like to take advantage of this policy can contact their PipelineFX support representative for immediate assistance.

Test Drive Qube!

You can try out Qube! software at no charge for 30 days. This allows you to test our software out and experience the same power and flexibility as commercial users. During the trial period, you'll be eligible for email support and online software updates. Our trial license grants you access to a full-featured, fully functional version of Qube!. What you try out is exactly the same product that you can purchase later. We take your privacy very seriously. Please read our privacy statement.

License Rentals

Need more rendering capacity during a crunch? Rent licenses on-demand in one day increments for as little as $2/day. All licenses are per 2 socket host, floating and cross platform.